We’ve recently implemented a new case management solution for our Highways Traffic Team to manage applications for Traffic Regulation Orders. Our customers (usually utility companies) apply for traffic and parking restrictions, such as: one way routes speed limits controlled parking…
With a national shortage of Care Support Workers across the country and the ever-growing challenge to attract candidates into roles in care, our People Management Team needed a new, more responsive way to engage, attract and recruit Support Workers to…
£421 million was made available to County Councils and Unitary Authorities in England to support those most in need to help with significantly rising living costs. The government distributed funds from the new Household Support Fund to councils in England…
As part of the LocalGov Highways project we wanted to improve the road gritting information available on our site.
How do we communicate with the people of Cumbria, or rather how do we appropriately communicate with the people of Cumbria? This is a problem that we were asked to find a digital solution to.
As the legal requirement to self-isolate comes to end, we've had a chance to reflect on our Track and Trace work.
Follow along as the County Council's libraries service undergoes a user centred digital transformation.
It's possible to do a lot of user focussed transformation on a small budget, and here's how we're doing it.
In the summer we launched our newly redesigned Highways Enquiries reporting service, and we're offering many ways for users to tell us where they are.
We've just made a start on a piece of work that takes us into some unusual territory, to enable the reporting of data breaches and cyber incidents.